Shipping policy
*Important COVID-19 Update: We are processing and shipping online orders daily. We have adjusted our shipping timeline for the safety of our staff, but we will do our best to have your order processed as quickly as possible during this time.
Locals
We are offering scheduled Curb Side Pickup as delivery options at the checkout. Please include your shipping address or select your preferred pick-up location.
Shipping Timeline
We understand the importance of shipping your orders as quickly as possible, and we strive to have your order dispatched the same day your order is placed. Our shop is located in British Columbia and we operate on Pacific Standard Time. Any orders placed after the 2:30 PM cutoff on Friday, or throughout the weekend will be shipped Monday morning. If there is a statutory holiday then your order will be shipped on the next business day. Please contact us if you have any concerns.
Shipping cost
Flat shipping rate
-BC and Alberta $10 (Free over $100 before taxes)
-Rest of Canada $25 (Free over $150 before taxes)
Free Shipping Policy
We offer free shipping to BC and Alberta on orders over $100 before taxes and the rest of Canada Free shipping on orders over $150. Orders that qualify for FREE shipping will be shipped via Canada Post, Regular Ground services.
Canada Post
We ship all of our orders via Canada Post. Generally, shipping in Canada can take anywhere from 2-8 days. If your address is very rural and out of the way it may take more time. Obviously, the closer you are located to us the quicker the parcel will arrive.
Rush Shipping
We do offer a rush shipping service for an additional charge. We utilize Canada Post Express or Priority shipping service to fulfill these orders. If you need your parcel rushed then an additional fee will apply. Please select the shipping option Canada Post Express or Priority if this is the case and we will meet your tight deadlines.
In Store Pickup
If you're located in Vancouver, or just visiting this beautiful part of the country you can pick up your items at our Davie Street location to avoid shipping delay. When checking out, simply select you would like to pick up your item(s) and we will make sure your order is pulled from the shelves and is awaiting your arrival. Once your item is ready for pick up, you will be notified by either phone or email.